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Training and Support — Our Goal is Your Success

Our business relationship doesn't end with the sale. The training and support allows our clients to realize maximum return on investment. getRightThere provides both on-site and remote training for your users. Our GPS systems are internet based. This means it is extremely easy to implement and use. There is absolutely no software to maintain or install on your in-house computers--which makes implementation very easy.

 

End-User GPS Fleet Software Training


Live training with getRightThere is available to all customers. Typically end-user training can last from 1-3 hours depending on the size and complexity of your needs, size of your fleet, etc. To better fit your needs, training is offered on-site at your location and also virtual via online web sharing.

 

Training may include the following:

  1. Login and Software Overview
  2. Creating Fleets,Vehicles, Drivers and Teams
  3. Understanding Map Views and Dashboards
  4. Creating Markers/Landmarking
  5. Reports Overview
  6. Creating Custom Reports
  7. Understanding ROI metrics
  8. Creating Alerts for speeding, idle time and other triggers

getRightThere works with each customer to ensure a training course is optimized for each particular business.

 

Continuous Customer Support


Highly attentive customer support is central to our value proposition. getRightThere's support experts aim to provide a standard of quality that is unmatched in our industry, so we’re prepared to arm you with the knowledge and assistance you require to realize the full value and potential of GPS fleet management.

 

Existing customers with support questions, please click here to create a support ticket.

 

Training & Support
  • On-site and virtual training is available
  • Customized training to meet your business needs
  • Support via phone, Email and Online
  • Installation services provided by Best Buy®